مطلوب مهندس خدمات القيمة المضافة والقنوات الرقمية

الوصف الوظيفي:
Duties and Responsibilities
Perform daily operations related to VAS & Digital platforms.
Handle incidents and troubleshoot applications problems.
Handle and monitor VAS & Digital applications and upgrades with the vendor.
Participate in application integration with other network elements.
Monitor system capacity (HW, SW, licenses) to meet business requirements.
Prepare all procedures and documents related to daily operation and update them after system upgrade if needed.
Monitor and maintain all interfaces between VAS & Digital platforms and other network elements.
Prepare required statistical reports.
Handle end user complaints on VAS & Digital related services within SLA.
Work closely with 2nd and 3rd line support to solve customers complains
Perform proactive maintenance procedures (daily, weekly and monthly) to keep systems within required performance.
Work closely with business owners and other departments to design and deliver product services.
Configure and administer USSD based applications and USSG GW configurations platforms and USSD Gateways.
Participate in development tasks related to VAS & Digital platforms.
Any other assigned tasks by direct supervisor.
متطلبات الوظيفة:
Experience & Qualifications
At least 1 year of experience in a similar or related role; fresh graduates are also encouraged to apply.
Bachelor’s degree in computer engineering or a related field.
Hands-on experience in application development using programming languages such as Java, JavaScript, and PHP.
Familiarity with additional technologies including C, C++, HTML, CSS, and mobile development (Android, iOS).
Strong understanding of data structures, algorithms, and object-oriented programming concepts.
Experience with databases such as Oracle and MySQL, including basic configuration.
Proficiency in Unix and Linux operating systems.
Basic knowledge of GSM principles and standards.
 
Skills
Handle critical and complicated tasks under work pressure
Handle tasks under work pressure
Proficiency in Arabic and English (oral and written).
Computer Literacy knowledge (Microsoft).
Advanced skills in Word, Excel and PowerPoint.
Proficiency with MS Office suit (mainly Excel, Word, and PowerPoint).
Excellent Communication Skills
Strong written and verbal communication skills.
Excellent Team work and organizational skills.
Excellent coordination and follow-up skills.
تفاصيل الوظيفة:
المسمى الوظيفي: VAS & Digital channels Engineer
آخر موعد للتقديم: 11.05.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: مبتدىء
الدرجة العلمية: البكالوريوس
الخبرة: سنة
التصنيف: تكنولوجيا المعلومات وهندسة البرمجيات
آلية التقديم:
تقدم الآن لهذه الوظيفة: https://www.ooredoo.com/en/careers/opportunities/job-detail/?jobId=175185.