مطلوب مساعد مدير تكنولوجيا المعلومات

الوصف الوظيفي:
The Assistant IT Manager will support the IT Manager in managing the company’s IT operations as part of IT team. The role is hands-on and includes both technical responsibilities and coordination of IT support activities.

Key Responsibilities:
Support and maintain IT infrastructure, including servers, networks, firewalls, Wi-Fi, and backups.
Provide daily technical support to employees for hardware, software, email, printers, and access issues.
Manage user accounts, permissions, Microsoft 365, licenses, and security settings.
Monitor systems, backups, antivirus, and endpoint security, and respond to technical incidents.
Assist with IT security, updates, patching, and access reviews.
Supervise and coordinate the IT Support Technician.
Maintain IT documentation, inventory, network diagrams, and asset records.
Coordinate with IT vendors and service providers.
Assist with IT purchasing, budgeting, and license renewals.
Support employees onboarding and offboarding.
Participate in IT projects, upgrades, migrations, and new system implementations.
متطلبات الوظيفة:
Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience.
3–5 years of IT experience, preferably with some team-lead or supervisory experience.
Based in Ramallah
Excellent English communication skills, both written and spoken.
Strong knowledge of Windows Server, TCP/IP, DNS, DHCP, VPN, and Microsoft 365.
Experience with backups, endpoint security, and helpdesk/ticketing systems.
Strong troubleshooting and problem-solving skills.
Preferred Certifications: CompTIA Network+/Security+, Microsoft, ITIL Foundation.
Good communication skills and the ability to explain technical issues clearly.
Organized, reliable, and able to work independently.
Experience Level: 3+ Years
تفاصيل الوظيفة:
المسمى الوظيفي: Assistant IT Manager
آخر موعد للتقديم: 15.08.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: البكالوريوس
الخبرة: 3 سنوات
التصنيف: تكنولوجيا المعلومات وهندسة البرمجيات
آلية التقديم:
Interested and qualified candidates are invited to submit their CV and cover letter to hr@gargour.ps no later than 15 August 2026 at 11:59 PM.