الوصف الوظيفي:Birzeit University, through its Center for Continuing Education (BZU-CCE), is implementing the SANADI – Digital Mental Health Services Expansion Project, supported by the Islamic Development Bank (IsDB). The project aims to strengthen access to quality, inclusive, and sustainable mental health and psychosocial support (MHPSS) services in Palestine through innovative digital solutions, institutional capacity development, workforce training, and community-based service delivery.The project combines digital MHPSS infrastructure, the eCAST platform, workforce development and certification, community service delivery, and protection-sensitive referral mechanisms.
Position Overview
BZU-CCE seeks a highly qualified and experienced MHPSS Technical Specialist to provide hands-on technical leadership and quality assurance across the planning and implementation of Sanadi. The Specialist will guide the MHPSS dimensions of the service-mapping assessment, training and professional development activities, and the establishment and operation of community-based service nodes. The post will also provide appropriate direct MHPSS technical and supportive services, including case consultation, supportive supervision and referral support, within the Specialist’s professional scope of practice. The role complements the Project Manager’s overall management responsibilities and works closely with the Project Coordinator, consultants and implementing partners.
Main Responsibilities
Lead the technical design and review of MHPSS approaches, work plans, tools, SOPs, protocols and quality standards; ensure activities are context-sensitive, evidence-informed, culturally appropriate, and aligned with recognized MHPSS and protection principles.
Advise the mapping team on methodology, stakeholder and service mapping, assessment tools, ethical data collection, referral pathways, service gaps, and validation of findings; review draft technical outputs and translate results into practical program recommendations.
Conduct training needs analysis with relevant experts; review and support design of curricula, training materials and competency frameworks; contribute to training delivery, training-of-trainers, practical coaching, supportive supervision and evaluation of learning and application.
Support the design, readiness, launch and ongoing quality improvement of community nodes, including service packages, staff roles, operating procedures, supervision arrangements, safe identification/referral mechanisms, community outreach and coordination with local providers.
Provide MHPSS consultation, mentoring, case discussion and supportive supervision to trained personnel; where appropriate and authorized, deliver direct MHPSS support within professional qualifications and approved protocols, and facilitate timely referral or escalation of higher-risk needs.
Integrate informed consent, confidentiality, data protection, do-no-harm, safe referrals, gender and disability inclusion, child safeguarding, GBV survivor-centred principles and staff wellbeing into design and operations; flag risks and support incident-response pathways in line with approved procedures.
Collaborate with technology partners on safe and appropriate technology-enabled MHPSS workflows, including triage, referral, remote service protocols, user safety, quality assurance and escalation; distinguish technical decision-support from licensed clinical care.
Work with ministries, MHPSS working groups, service providers and partners; define and monitor technical quality indicators, document lessons and provide substantive inputs to project reporting, steering/technical committees and continuous improvement.
متطلبات الوظيفة:Required Qualifications and Experience
Advanced university degree (Master’s or higher) in clinical psychology, counselling psychology, social work, psychiatry, psychiatric/mental health nursing, or a closely related MHPSS discipline. A relevant professional licence or registration is required where applicable to the services provided.
At least 8 years of progressively responsible professional experience in MHPSS programming or services, including substantial technical responsibility for multi-partner or community-based programs in complex or humanitarian settings.
Demonstrated experience designing, guiding or quality-assuring MHPSS assessments or service mapping, including ethical approaches to data collection and analysis.
Strong track record in MHPSS training design, facilitation, coaching, competency assessment and supportive supervision of frontline practitioners.
Practical experience establishing, supporting or supervising community-based psychosocial services, including safe referral systems and collaboration with health, protection and social-service actors.
Sound knowledge of relevant MHPSS principles, safeguarding, protection-sensitive practice, confidentiality and ethical case management; ability to work within professional scope and escalation protocols.
Excellent stakeholder communication, technical writing, analytical and facilitation skills; fluent Arabic and strong professional English.
Preferred Qualifications
Experience with tele-MHPSS, digital mental health, remote supervision or technology-enabled referral systems.
Experience working in Palestine with relevant governmental, NGO, university, UN or humanitarian coordination mechanisms.
Prior experience on donor-funded programs, including technical deliverable review, indicators, quality monitoring and reporting.
Experience supporting service delivery to vulnerable groups, including child and adolescent MHPSS and GBV-sensitive referrals, with appropriate specialist collaboration.
تفاصيل الوظيفة:المسمى الوظيفي: MHPSS Specialist
آخر موعد للتقديم: 14.11.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: الماجستير
الخبرة: 8 سنوات
التصنيف: العلوم الاجتماعية والدراسات المجتمعية
آلية التقديم:Interested and qualified candidates can apply online through
https://ritaj.birzeit.edu/ecareers/