مطلوب موظف تكنولوجيا المعلومات

الوصف الوظيفي:
Information Technology Officer

West Bank/Gaza Food Security Program (FSP)

Location: Ramallah 

Overview:
Global Communities works at the intersection of humanitarian assistance, sustainable development, and financial inclusion to save lives, advance equity and secure strong futures. We support communities at the forefront of their own development in more than 35 countries, partnering with local leaders, governments, civil society and the private sector to achieve a shared vision of a more just, prosperous and equitable global community. We work with government, non-government, private sector, and community stakeholders to promote transparency, foster accountability, and access the channels they need to make their voices heard, promote change, and realize their full potential.  

Global Communities is seeking an IT Officer to support the Food Security Program (FSP) operations across the West Bank and Gaza. The IT Officer will provide comprehensive IT support services to GC offices under the Food Security Program, ensuring effective and secure technology systems that enable program implementation across all activities.

The IT Officer will be responsible for maintaining IT infrastructure, managing networks and servers, ensuring data protection and cybersecurity compliance, supporting digital data collection systems, troubleshooting hardware and software issues, and providing day-to-day technical support to staff. The position will ensure uninterrupted connectivity, secure information management, and efficient use of technology resources across field and office locations in both the West Bank and Gaza.

We are looking for passionate, dedicated professionals to help us build the world we envision: one of expanded opportunity, where crises give way to resilience and all people thrive. 

Responsibilities:
The IT Officer’s specific responsibilities include, but are not limited to, the following:

Infrastructure & Network Management
Oversee and manage office IT infrastructure across West Bank and Gaza locations.
Configure and maintain local area networks (LAN), internet connectivity, and firewall systems.
Ensure proper installation, configuration, and maintenance of hardware, including laptops, desktops, printers, copiers, and related peripherals.
Support field teams in remote locations with connectivity and technical setup.
Maintain IT asset inventory and asset tracking system.
Cybersecurity & Data Protection
Implement and monitor cybersecurity measures in compliance with Global Communities IT policies.
Ensure data protection standards are maintained, including secure handling of sensitive information.
Establish and monitor data backup procedures and disaster recovery plans.
Support IT risk mitigation measures, particularly in emergency and high-risk operational contexts.
Systems Administration
Administer Microsoft 365 accounts, email systems, and user permissions.
Manage user access requests and authorizations to software systems.
Support mobile data collection platforms (e.g., tablets, ODK, Kobo, PIT systems).
Establish and maintain databases as needed to support program operations and provide training to staff and partners.
Maintain records of software licenses and ensure timely renewals and upgrades.
User Support
Provide day-to-day technical support to office staff on hardware and software issues.
Respond to user support requests in a timely and professional manner.
Provide basic IT orientation and guidance to new staff as needed.
HQ Coordination & Procurement
Serve as focal point for coordination with the organization’s HQ IT department on all IT-related matters.
Provide technical specifications for IT purchases (hardware, software, and services) to ensure solutions are aligned with operational needs.
Support procurement processes related to IT equipment and services.
متطلبات الوظيفة:
Qualifications:

Bachelor Degree in Computer Science, MIS or any related field
Five years of relevant experience
Experience in NGO or humanitarian environment (preferred)
Experience in hardware and software systems
Experience maintaining laptops, printers, copiers, and related peripherals
Full professional proficiency in spoken and written English and Arabic;
تفاصيل الوظيفة:
المسمى الوظيفي: Information Technology Officer
آخر موعد للتقديم: 05.03.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: البكالوريوس
الخبرة: 5 سنوات
التصنيف: تكنولوجيا المعلومات وهندسة البرمجيات
آلية التقديم:
To apply for the position listed above, please send your CV and a cover letter by email to vacancies@chf-pal.org no later March 5, 2026, indicating the position title and location.

Global Communities positively welcomes and seeks applications from all sections of society.  We are committed to a work environment that respects the dignity and worth of everyone and offers equal opportunity.  All qualified applicants will receive consideration for employment.