مطلوب قائد فريق الرصد والتقييم

الوصف الوظيفي:
Org. Setting and Reporting
UNRWA is a United Nations agency established by the General Assembly in 1949 and is
mandated to provide assistance and protection to a population of some 5.8 million registered
Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West
Bank and the Gaza Strip to achieve their full potential in human development, pending a just
solution to their plight. UNRWA's services encompass education, health care, relief and social
services, camp infrastructure and improvement, microfinance, and emergency assistance.
UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.
UNRWA is funded almost entirely by voluntary contributions.

If you are looking for a rewarding opportunity to make a tangible difference for one of the
most vulnerable communities in the world, UNRWA would like to hear from you.

The incumbent of this post:
1.Supervisor:
Head, Field Programme Support Officer (FPSO), P4
2.Supervisees:
Directly supervises a range of posts and provides technical guidance to members of the Monitoring
and Evaluation (M&E) Team

Responsibilities
The incumbent:
1.Managers, coaches, and supervises the Monitoring and Evaluation (M&E) team, overseeing day-to
day operations. Provides strategic guidance and coordination for M&E activities, assigning roles and
responsibilities to staff and partners as appropriate to ensure alignment of the M&E plans with
Agency-wide priorities, frameworks, and objectives.

2.Supports the development and implementation of monitoring and evaluation (M&E) policies,
systems, and procedures. Reviews, updates, and analyzes processes and performance data, as required,
to measure progress and assess achievements against the M&E plan. Ensures that lessons learned and
evidence generated through M&E activities are effectively documented, disseminated, and integrated
into programme design, planning, decision-making, and reform initiatives to strengthen programme
effectiveness and accountability.


3.Provides substantive input to the preparation of quarterly, semi-annual, and annual reports related to
the Results-Based Management (RBM) system, as well as studies, evaluations, and analyses that
support lesson learning and knowledge sharing. Assists in the development of project and programme
specific targets, indicators, data collection plans, and monitoring frameworks. Trains programme
teams on the effective use of data collection tools, methodologies, and monitoring techniques, and
provides ongoing mentoring and technical support to strengthen data quality, evidence-based decision
making, and results reporting.

4. Evaluates and assesses the relevance, appropriateness, effectiveness, and efficiency of UNRWA
programme services, as requested by the Field Programme Support Officer (FPSO) and the Front
Office. Conducts analyses and reviews to identify strengths, gaps, and areas for improvement, and
provides evidence-based findings and recommendations to support programme enhancement, strategic
decision-making, accountability, and the achievement of intended results.

5.Coordinates with Project and Emergency Team Leaders to strengthen the monitoring and evaluation
of projects and Emergency Appeal (EA) interventions. Conducts periodic assessments of projects and
emergency activities, including post-distribution monitoring, data collection, field verification visits,
and spot checks to assess progress, performance, and compliance with established standards.
Facilitates and supports internal and external project evaluations, ensuring timely generation of
evidence, identification of lessons learned, and formulation of recommendations to enhance
programme effectiveness, accountability, and impact.

6.Acts as a primary focal point for liaising M&E processes with external stakeholders and service
providers, creating terms of reference and evaluation guidelines, ensuring baseline studies are
conducted for selected projects and that data/information is secured for future use.

7.Contributes to the design and development of projects and Emergency Appeal (EA) interventions by
ensuring the integration of monitoring and evaluation (M&E) requirements throughout the programme
cycle. Supports the development and implementation of M&E frameworks, including results
frameworks, logical frameworks (logframes), performance indicators, monitoring plans, and data
collection tools. Assists in the preparation and review of project workplans and reporting mechanisms
to ensure effective tracking of outputs, outcomes, and impact, while promoting evidence-based
planning, implementation, and decision-making.

8.Establishes and maintains strong working relationships with programme and departmental
stakeholders to facilitate effective coordination, communication, and collaboration. Engages regularly
with relevant teams to discuss priorities, monitor progress, and ensure that agreed deliverables are
achieved in a timely manner and to the required quality standards. Promotes accountability, resolves
implementation challenges, and fosters a results-oriented approach to support the achievement of
organizational objectives and programme outcomes.


9.Performs other duties as may be assigned by the supervisor.


Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core
Competencies of Communication, Working with People and Drive for Results apply by
default.


Functional:
i. Formulating Strategies and Concepts
ii. Applying Technical Expertise
iii. Relating and Networking
iv. Deciding and Initiating Action
v. Planning and Organizing
Leadership :
i. Delivers Results
ii. Manages Complexity and Change
iii. Creates and Maintains Impact and Partnership
متطلبات الوظيفة:
Education
A university degree from an accredited educational institution in humanities, social sciences, business
administration, public administration, management or a related field.

Work Experience: 
At least six years of progressively professional experience in monitoring & evaluation, programme
management, data analysis, and results-based management,
acquired through the application of the qualifications above. This experience should include
performance measurement, data analysis, programme and project reporting, and the assessment of
results and impact across multi-sectoral or
multidisciplinary programmes or projects. Of these six years, at least two years should be in a senior
supervisory or managerial capacity, preferably within a large international, governmental, or non
governmental organization engaged in the delivery of social services, humanitarian assistance, or
development programmes targeting socio economically disadvantaged and vulnerable populations is
required

Knowledge of Power BI, Tableau, or other data visualization and analytics tools is desirable
تفاصيل الوظيفة:
المسمى الوظيفي: Monitoring & Evaluation Team Leader
آخر موعد للتقديم: 23.11.2026.
المكان: رام الله والبيرة، بيت لحم، نابلس
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: إداري/ إشرافي
الدرجة العلمية: البكالوريوس
الخبرة: 6 سنوات
التصنيف: التنمية الاقتصادية والتعاون الدولي
آلية التقديم:
Interested and qualified candidates can apply online through 
https://careers.un.org/jobopening?language=en&data=%257B%2522keyword%2522:%2522288121%2522%257D.