مطلوب أخصائي الدعم النفسي والاجتماعي

الوصف الوظيفي:
Vacancy Job Title:Psychosocial Support Specialist in Jenin/Tulkarem (National)

Project: KARAMA: Inclusive and Decent Access to Essential Services for Vulnerable Palestinian Population in Jenin and Tulkarem Governorates (AID 12966/01/0)

Duty Station: Nablus (local office), Tulkarem and Jenin (field) 

Project locations: Tulkarem and Jenin Governorate 

Contract duration: 3,5 months

About AVSI 
AVSI's presence in Palestine began in 1993 with small-business development projects in the West Bank territories. The great presence of vulnerable people with diversified needs and the close collaboration with important local public and private institutions have led AVSI to intervene in various sectors: education, social inclusion of vulnerable people, employment inclusion, and sustainable development of small and medium-sized enterprises, promotion of gender equality, wash & sanitation, promotion of tourism. 

AVSI’s interventions have favoured the training of operators, the involvement of associations of solidarity and institutions, and the employment of civil service volunteers and experts. The method adopted by AVSI follows some fundamental principles. Firstly, the person at the centre: the person is always “met” with an immediate respect for their dignity and uniqueness and their inclusion in a fabric of family and social relationships. The person is never considered an isolated individual, nor defined by sociological categories or by the circumstances in which they find themselves (poverty, sickness, disability, war). Secondly, AVSI consider as something fundamental the Development of intermediary and subsidiary bodies: to plan and carry out development projects implies favoring people’s social skills, promoting the creation of intermediary bodies (civil society organizations, auxiliary organizations) and of a social fabric eager for participation and capable of joint responsibility.

Aim of the position: The PSS Specialist provides technical supervision, guidance, and capacity building to the social work team delivering psychosocial support services to vulnerable individuals and families. The Specialist ensures high-quality, evidence-based interventions, compliance with international standards (IASC), and promotes best practices in case management and staff well-being.

Psychosocial Support Specialist in Jenin/Tulkarem (National)

Main tasks and Responsibilities
Technical Supervision & Case Management Support
Provide continuous technical supervision and guidance to social workers in implementing PSS activities.
Conduct regular case review meetings to discuss complex cases, develop tailored intervention plans, and ensure adherence to protection and confidentiality standards.
Supervise the identification of beneficiaries requiring specialized assistance or material support (referrals for basic needs/kits), ensuring criteria are met.
Ensure all interventions align with foundational Child Protection (CP) principles (best interest of the child) and Safeguarding policies.
Capacity Building & Training
Assess the training needs of the social workers and deliver on-the-job coaching.
Develop and facilitate training modules on PSS, stress management, trauma-informed care, PFA (Psychological First Aid), and identification of protection risks.
Facilitate peer-learning sessions and encourage reflective practices among staff to improve service quality.
Quality Assurance & Reporting
Ensure PSS activities align with international standards (e.g., IASC MHPSS Guidelines) and organizational SOPs.
Monitor the quality and impact of PSS interventions through regular field visits and technical feedback.
Oversee data collection and analysis; ensure case files are updated, confidential, and stored correctly.
Produce timely and comprehensive technical reports (weekly/monthly), summarizing activities, trends, and outcomes for internal and external stakeholders.
Coordination & Referrals
Strengthen referral pathways with protection, health, education, and GBV service providers.
Participate in relevant coordination meetings (e.g., MHPSS Working Groups) and support the mapping of local services.
Identify and report protection concerns, initiating referrals to specialized services when necessary.
Program & Logistics Coordination:
Oversee and support the procurement and distribution of essential kits (food, clothes, educational supplies) for identified families, ensuring the process is dignified and equitable.
Maintain accurate records of distribution and resource allocation.
Staff Well-being
Promote staff well-being and lead stress management activities for the team if needed and relevant.
Provide guidance on managing secondary trauma and burnout prevention.
متطلبات الوظيفة:
Education: 

Essential:Bachelor’s degree in Psychology, Social Work, or Counseling. 
Preferred:Master’s degree in Clinical Psychology or related mental health field. 
Experience: 

Minimum 5-7 years of relevant experience in MHPSS programming, case management, or protection in humanitarian contexts.
Proven experience in technical supervision and coaching of social workers or frontline staff.
Experience working with vulnerable populations (GBV survivors, children, refugees).
Strong knowledge of IASC MHPSS Guidelines and Protection principles.
Languages: 

Levantine Arabic:Native/Fluent (Essential). 
English:Professional proficiency (Written and Spoken) needed for reporting and guidelines is an asset. 
Skills & Competencies: 

Technical:Expertise in case management steps and PSS intervention techniques. 
IT:Competency in using Microsoft Office and case management/data collection tools. 
Soft Skills:High level of empathy and team building skills, social perceptiveness, resilience, and strong leadership abilities. 
Ethical:Strong commitment to Child Protection, Safeguarding, and humanitarian principles. 
تفاصيل الوظيفة:
المسمى الوظيفي: Psychosocial Support Specialist
آخر موعد للتقديم: 31.03.2026.
المكان: نابلس، جنين، طولكرم
طبيعة العمل: عن بُعد ومن المكتب
نوع الوظيفة: دوام كامل
المستوى المهني: إداري/ إشرافي
الدرجة العلمية: الماجستير
الخبرة: 5 سنوات
التصنيف: الطب، التمريض، الصيدلة، والصحة العامة التعليم والتدريب
آلية التقديم:
Apply through AVSI online portal: www.avsi.org/en/work-with-us/jobs
For any issues and/or other inquiries: giuseppe.sconosciuto@avsi.org