مطلوب مدير العمليات

الوصف الوظيفي:
We're Hiring: Operations Manager | Remote (MENA)
At YOUMNA, we're looking for an exceptional Operations Manager to help scale our operations, lead high-performing remote teams, and build the systems that power an outstanding client experience.

This is a leadership role for someone who thrives in fast-paced startup environments, enjoys solving complex operational challenges, and knows how to bring structure, accountability, and clarity to growing teams.
متطلبات الوظيفة:
What We're Looking For
- 6+ years of professional experience in Operations, Learning & Development, Chief of Staff, Executive Operations, or similar leadership roles

- Proven experience working in fast-paced startup environments

- Strong systems thinker with the ability to design scalable processes and continuously improve operations

- Highly tech-savvy, comfortable working across a broad modern tech stack and quickly adopting new technologies

- Experience building automations and leveraging AI tools to improve efficiency and streamline workflows

- Excellent problem-solving skills with strong ownership, sound judgment, and a bias toward action

- Proven people management experience, including leading, coaching, upskilling, motivating, and developing high-performing remote teams

- Strong performance management experience, including setting goals, providing continuous feedback, driving accountability, and improving team performance

- Proven coaching and mentoring experience, with the ability to develop team members, build capabilities, and foster continuous growth

- Proven Training & Development experience, including designing and delivering onboarding, training, and coaching programs

- Strong ability to multitask, prioritize competing initiatives, and perform well under pressure

- Proven client-facing experience, with the maturity, confidence, and executive presence to represent the company professionally

- Experience managing client relationships and accounts, building trust, managing expectations, resolving challenges, and ensuring exceptional client satisfaction

- Outstanding communication, stakeholder management, and cross-functional collaboration skills, with the ability to influence teams and partner effectively with senior executives

Nice to Have
- Executive Assistant (EA), Chief of Staff (CoS), or Founder's Associate experience

- Experience supporting founders, executives, or high-growth startup teams

- Hands-on experience with AI and automation tools such as Claude, ChatGPT, Gemini, Zapier, Make, n8n, and similar platforms

- Experience with modern productivity tools including Notion, Slack, Google Workspace, HubSpot, Airtable, or equivalent platforms

- Passion for building scalable systems, improving operational excellence, and creating exceptional customer experiences

If you're passionate about building scalable systems, empowering people, leveraging technology, and helping scale a high-growth startup, we'd love to hear from you.
تفاصيل الوظيفة:
المسمى الوظيفي: Operations Manager
آخر موعد للتقديم: 21.08.2026.
المكان: العمل عن بعد
طبيعة العمل: عن بُعد
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: البكالوريوس
الخبرة: 6 سنوات
التصنيف: الإدارة والأعمال العمليات والدعم اللوجستي
آلية التقديم:
Location: Remote (MENA)

Company: YOUMNA

Interested and qualified candidates can apply online through https://jobs.withyoumna.com/apply/FFN86YJG