مطلوب ممثل الدعم الفني وخدمة العملاء

الوصف الوظيفي:
Key Responsibilities:
Receive customer inquiries and messages and respond to them with a high level of professionalism.
Follow up on and process customer requests efficiently and promptly.
Maintain polite, professional, and customer-focused communication at all times.
Document customer feedback and suggestions and report them to the direct supervisor.
Adhere to working hours, company policies, and procedures.
متطلبات الوظيفة:
Qualifications & Requirements:
Excellent communication skills and the ability to deal professionally with customers.
Fluent English is a must (reading, writing, and speaking).
Background in the technology sector is required.
Ability to work under pressure and handle multiple tasks.
Flexibility to work in different shifts.
High level of commitment, seriousness, and responsibility.
Fresh graduates are welcome; however, having at least one year of relevant experience is considered an added value.
Job Benefits:
Training period on systems and work processes.
Professional and supportive work environment.
Opportunity to develop skills in the telecommunications and customer service field.
تفاصيل الوظيفة:
المسمى الوظيفي: Technical Support & Customer Care Representative
آخر موعد للتقديم: 15.02.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: مبتدىء
الدرجة العلمية: البكالوريوس
عدد الشواغر: 3
التصنيف: التسويق والمبيعات تكنولوجيا المعلومات وهندسة البرمجيات خدمة العملاء والدعم الفني
آلية التقديم:
Interested candidates who meet the above requirements are invited to send their CV to:
jobs@ivas.ps