مطلوب مساعد برنامج

الوصف الوظيفي:
POSITION DESCRIPTION

Amideast’s Jerusalem Program Assistant position is based at the organization’s office in Jerusalem, with travel in the West Bank as needed.

The Jerusalem Program Assistant is responsible for managing administrative and programmatic operations of the branch office in Jerusalem, in coordination with senior management and department heads based in Ramallah.  The Jerusalem Program Assistant will assist the Country Director with the management, growth, quality, and sustainability of Amideast’s English Language and Training program portfolio in Jerusalem, including English language teaching and learning programs for students and teachers, professional skills training, test preparation courses, and specialized training programs, including programs sponsored by donors and partners through grants and contracts.

RESPONSIBILITIES

The employee will report to and receive general supervision, administrative guidance, and day-to-day supervision from the Country Director.  Specifically, the employee is responsible for the following duties:      

Answers inquiries about Amideast EL and training programs and services
Administers placement tests, as needed
Follow-up and collection of student grades and progress reports
Handles customer relations and registers clients and follows up with clients
Assists in developing proposal, training contracts, and reports for donors and corporate clients
Supports teachers and organize class schedules
Daily monitoring of class progress, customer satisfaction, etc. to ensure our quality standard
Assist in the recruitment, supervision, and routine monitoring of international and national trainers
Preparation of monthly teachers’ payments
Preparation of teachers’ contracts
Maintains student registrations in Proclass and office filing systems
Maintains Amideast teacher resource library and Access library
Create social media posts and respond to questions on social media in a timely manner
Develop and update promotional materials
Update Amideast website
Assist in the development of marketing and sales plans
Develop and maintain EL and training alumni database
Track and report program impact, as needed
Collect and analyze feedback from customers to measure satisfaction and success
Supervise department intern
Any other duties as assigned
متطلبات الوظيفة:
QUALIFICATIONS AND SKILLS

 Required

Bachelor’s degree in English, TESOL, TEFL, Education, or related field
Minimum three years of relevant work experience, education/training sector preferred
Written and spoken proficiency in English - A valid TOEIC exam score minimum of 785 or CEFR B2 equivalent.
Fluent spoken Arabic
Possess a Jerusalem ID and resides in East Jerusalem
Excellent communication and organizational skills
Strong customer service orientation
Positive attitude and ability to work independently as well as part of a team and be self-directed and motivated
Familiarity with computers, proficiency in Microsoft Word, Excel, Outlook
Preferred: Experience in social media marketing and graphic design
Preferred: Working knowledge of the Hebrew language
تفاصيل الوظيفة:
المسمى الوظيفي: Program Assistant
آخر موعد للتقديم: 22.06.2024.
المكان: القدس
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: البكالوريوس
الخبرة: 3 سنوات
التصنيف: التعليم والتدريب الإدارة والأعمال
آلية التقديم:
Please upload CV and coverletter by June 22, 2024 at 
jobs.amideast.org