الوصف الوظيفي:MSF is looking for a HoM Support in Ramallah to help the organization activities in coordination tasks, ensuring a smooth relation with local and national authorities, contributing to the context and security analysis follow-up,to the management of information, providing translations and interpretations according to MSF protocols, standards and procedures. In order to facilitate the mission coordination tasks.
Accountabilities:
Supporting the HoM in promoting and protecting the MSF image externally and assisting in context analysis, disseminating relevant context information to the coordination team, regularly informing them on key issues, updating general information on the context for MSF internal documents and advising on cultural appropriateness of organized activities and individual behaviors.
Establishing and maintaining external relationships with relevant authorities and stakeholders. Keeping good knowledge of counterparts in different administrations and departments and keeping up to date records of field contacts (other NGOs, UN agencies, local authorities, etc.) verifying that they are easily accessible, in order to facilitate contacts and meetings.
At the request of the Head of Mission, assisting the HoM or representing MSF in meetings (NGOs, official bodies and administrations, etc.)and preparing full report.
Ensuring the follow up of relevant administrative dossiers such as the MSF registration in the country, working & residency permits, , national protocols, etc.
At the request of the HoM, preparing and conducting an information briefing, focusing on the country context for International Regional and Relocated Staff.
Facilitate the management of MSF information and essential records and documents by the mission team, following MSF policies and guidelines.
Translating sensitive documents and acting as an interpreter when needed. Writing letters and correspondences with officials and partners and preparing reports, internal memos and formal requests. Monitoring the correspondences in the absence of the HoM.
MSF Section/Context Specific Accountabilities:Acts as a focal point between the MSF capital offices (being an intersectional position, it will be 4 OCs) organizations operating in oPt, figures, and the Palestinian Authority.
Understands the workings of Israeli and Palestinian District Coordination and Liaison Offices (DCL/DCO), including engagement with focal points and following up on procedures such as visa applications and entry permits.
Reports on security and changes in the context affecting access to the West Bank, most prominently between Jerusalem and Ramallah.
Ensures follow-up on relevant administrative dossiers, such as MSF registration in the country and Memorandums of Understanding.
Supports departments with translation and interpretation for engagement purposes at their request.
Maintains the office by assessing needs and scheduling the use of the intersectional shared space across all MSF operating centers in oPt.
Accompanies the Head of Mission or other coordinators to engagements or meetings for interpretation purposes.
Analyzing the risks and the security level of the context of the mission and assisting in conducting risk assessments and in the development security plans for the mission and project. Advising the PC and HoM on aspects of security management.
Assisting in the elaboration of the advocacy plan of the mission in collaboration with the PC, MedCo and the Communications responsible and supporting its implementation and follow up.
متطلبات الوظيفة:Education
University degree or similar level of education
Experience
Experience in humanitarian aid preferably within MSF. Essential strong understanding of the workings of the different administrations of the country
Experience working in political, security and humanitarian issues in the country
Languages
Mission and local language essential: English, Arabic
Knowledge
Computer proficiency in MS Excel and Word
Good analytical skills, at ease with figures and economics data
Excellent communication and diplomatic skills, including writing skills
Competencies
People Management and Development L2
Commitment to MSF Principles L2
Behavioural Flexibility L3
Results and Quality Orientation L3
Teamwork and Cooperation L3
MSF is a civil society initiative that brings together individuals committed to the assistance of other human beings in crisis. As such MSF is by choice an association.
Each individual working with MSF does it out of conviction and is ready to uphold the values and principles of MSF.
تفاصيل الوظيفة:المسمى الوظيفي: HEAD OF MISSION SUPPORT
آخر موعد للتقديم: 04.11.2025.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: إداري/ إشرافي
الدرجة العلمية: البكالوريوس
الخبرة: 5 سنوات
التصنيف: العلاقات العامة
آلية التقديم:Please complete the form below in English for your application.Incomplete applications will not be taken into account.
Thank you so much for your interest to MSF!
https://docs.google.com/forms/d/e/1FAIpQLSe1pWGnlgKd_WXe4yhkOCzBJDBNUdMsWj-o2M881hO40ufleQ/viewform.
MSF is looking for a HoM Support in Ramallah to help the organization activities in coordination tasks, ensuring a smooth relation with local and national authorities, contributing to the context and security analysis follow-up,to the management of information, providing translations and interpretations according to MSF protocols, standards and procedures. In order to facilitate the mission coordination tasks.
The position will be primarily based in Ramallah. Female candidate are encouraged to apply.