وظيفة شاغرة في الوطنية موبايل

Field: Networks & Engineering

Contract Type: Full Time - Permanent

Location: Palestine - Ramallah

Closing date: 10-Jan-2018

Role Summry & Responsibilities:

Role Summary :

The role holder will be the primary Focal Point for Fault Management, Customer complaints Handling, Provisioning, and Performance Monitoring across all mobile network layers.

Duties & Responsibilities :

- Monitoring network alarms in shift based (24/7/365).

- Carrying out efficiently all NOC related day to day activities (Fault Management, Performance Monitoring, and service provisioning) across all Mobile network elements.

- Escalating network faults to support teams within the agreed SLA.

- Managing and follow up all network maintenance work notifications for all business units.

- Performing Escalation and Notification to keep management and other business units informed during system outages.

- Producing Daily, weekly and monthly reporting of Network operation Performance.

- Providing remote technical assistance to field teams and ensure that field works are implemented without impacting the network health.

- Participating in the evaluation of current processes, procedures, and propose enhancements.

- Monitoring the performance of the Mobile networks according to predefined thresholds.

- Enforcing adherence to the deployment process and quality control measures.

Work Experience & Qualifications:

- Bachelor degree in Telecom / Electrical or equivalent.
- 1 year of experience in related field, fresh graduates are welcomed to apply.

Personal Traits & Special Skills:
- Good knowledge in MS Office applications.
- Good communication skills.
- Motivated team player.
- Ability to work under pressure.
- Good English (oral and written).
- Computer Literacy knowledge.
Intersted and Qualified candidates should Apply Online by clicking below.
http://careers.sniperhire.net/ooredoo/VacancyDetail.aspx?PageId=8100&BusinessUnitId=680&VacancyID=128136
Note: you will be required to attach the following:
- Resume / cv
- Updated CV
- Persoanl professional Photo