الوصف الوظيفي:The Program Coordinator will be based in America House – Ramallah but will travel throughout Jerusalem and the West Bank in support of American Spaces activities. S/he will receive administrative supervision and programmatic guidance from the American Spaces Deputy Director based in Jerusalem.
Responsibilities:
Develop, schedule, and implement programs and activities at America House in accordance with the 5 American Spaces pillars (English language learning, EducationUSA advising, alumni engagement, accurate and current information about the U.S., and U.S. culture and society) and with U.S. Embassy mission goals, in coordination with the US Embassy diplomacy team
Provide technical assistance and support, as needed, to America House guests, speakers, and volunteers
Maintain regular and direct contact with the American Spaces team and US Embassy colleagues when necessary
Create social media content (Facebook and Instagram) to provide information, to engage target audiences, and to promote the American Spaces brand and its activities
Respond to enquiries for information about American Spaces programs and activities
Develop and implement outreach strategy aimed at promoting the American Spaces, in coordination with the American Spaces team and US Embassy
Provide America House visitors, volunteers, and presenters with appropriate training materials and administrative support
Gather and report program participant feedback before and after events for program monitoring and evaluation purposes
Draft weekly highlights of programs and activities at America House for review by the Cultural Affairs Specialist
Compile monthly and quarterly statistics reports for America House programs and activities
Supervise intern(s) at America House
Travel required to America House Ramallah/Jerusalem and/or U.S. Embassy Jerusalem as needed
Perform other related duties as assigned
Duties:
Answer incoming telephone calls and emails and respond to inquiries about America House programs and activities
Plan, coordinate, and deliver program activities to meet organizational goals and participant needs.
Ensure visitors to America House feel welcome, safe, and respected
Promote the use of America House as a safe space for youth in the community to learn about U.S. culture and society
Greet and receive visitors, respond to their questions, provide information, and assist as necessary
Follow all security protocols and report anomalies to the American Spaces Cultural Affairs Specialist and Director
Organize and maintain electronic database and paper files related to America House programs, activities, and administration
Provide on-site logistical and administrative support for all America House programs and activities
Order, maintain, and inventory office and activity supplies in collaboration with the American Spaces team
Attend weekly staff meetings and fortnightly section meetings; attend other administrative meetings as requested
Create and maintain engaging social media content for America House target audiences
Conduct biannual inventory of all technological assets and report anomalies to American Spaces Cultural Affairs Specialist and Director
Ensure secure storage of supplies and technological assets at the end of each day
Gather audience feedback after events and report to American Spaces Director and Deputy, make suggestions based on feedback provided
Draft weekly highlights of activities at America House Jerusalem/Ramallah to the American Spaces Deputy Director for review and submission to weekly reporting requirements
Travel required to America House Ramallah/Jerusalem and/or U.S. Embassy Jerusalem
Perform other related duties as assigned
متطلبات الوظيفة:QUALIFICATIONS AND SKILLS:
Required
An undergraduate degree in education or related social sciences
At least three years of relevant experience
Resident of Ramallah
Exceptional written and spoken English and fluent Arabic; ability to perform oral presentations in either language
Organized, conscientious, and detail-oriented
Excellent communication and organizational skills
Positive attitude and ability to work as part of a team
Ability to multi-task in a busy workplace environment
Ability to work independently as well as part of a team and be self-directed and motivated
Flexible work schedule
Proficiency in Microsoft Word, Excel, and Outlook required; familiarity with online and social media programs and tools strongly preferred but not required
تفاصيل الوظيفة:المسمى الوظيفي: America House Program Coordinator
آخر موعد للتقديم: 09.09.2025.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الدرجة العلمية: البكالوريوس
الخبرة: 3 سنوات
التصنيف: التعليم والتدريب الإدارة والأعمال خدمة العملاء والدعم الفني
آلية التقديم:Application Deadline: September 9, 2025 -- CV, Cover Letter, and 3 recommendations required
https://jobs.amideast.org/public/jobs/2025-087P721.htm.