Arcomed Company is one of the leading and most diversified healthcare product supplier in Palestine is seeking to hire the following vacancy:
Job Title:
Service Biomedical Engineer.
Job Purpose:Following Up of daily service processes of medical equipment, maintaining good customer relations and developing procedures to achieve customer satisfaction.
Job Description:Plan and prioritize service activities and customer/prospect contact towards achieving agreed business aims
Plan regular customer visits, periodic equipment check-ups, provide preventive maintenance and ensure the full functionality and safety of the department’s installation base.
Manage personal time and productivity
Install of medical equipment, function inspection and commissioning
Provide basic customer training
Maintain and develop existing and new customers through appropriate propositions and ethical methods, to optimize quality of service, business growth, and customer satisfaction
Log information on sales enquiries received, maintain detailed records
Respond to and follow up of Service calls
Monitor and report on market and competitor activities and provide relevant reports and information
Perform periodic inventory checks
Record, analyze, report and administer according to systems and requirements
Develop relevant knowledge, techniques and skills
Follow the standard operational procedures
Prepare regular field visits schedules for service activities
Study and follow up of medical equipment tenders
Perform any other tasks required by the supervisor
Academic qualification:BSc. in Biomedical Engineering or Mechatronics
Experience:At least three years of experience in medical equipment service
Languages:Fluent in Arabic and English.
Personal Profile:Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit
Committed and able to work under pressure
Able to see things from the other person's point of view and a team player
Knowledge sharing/continuous learning: Takes responsibility for personal learning and career development.
Flexible to travel.
Driving license
Skills:Technical Skills: Excellent understanding of the medical and technical aspects
Computer skills: Must be adept in use of MS Office Package, particularly Excel and Word
Communication skills
Organizational skills
Interested candidates should apply their CVs through e-mail: arcocv@arcomed.ps