مطلوب منسق شبكة التوصيل

الوصف الوظيفي:
Play a key role in delivering world-class examinations by ensuring every stage of the exam journey is secure, compliant, and seamlessly executed. As the Exams Operations Coordinator, you will oversee the planning and delivery of test-day operations, coordinating venues, equipment, materials, and invigilating teams to provide an exceptional candidate experience while maintaining the highest standards of quality, security, and operational excellence.

You will also lead the selection, contracting, and management of exam venues and delivery resources, ensuring they are cost-effective, fully compliant with British Council and awarding body requirements, and ready to support successful exam delivery across your assigned location.
متطلبات الوظيفة:
Main Accountabilities

You will coordinate the end-to-end operational delivery of examinations, ensuring every test is delivered securely, efficiently, and in full compliance with British Council and awarding body standards. This includes overseeing test-day and post-test operations, coordinating venues, equipment, confidential materials, and delivery partners, conducting operational readiness checks, venue audits, and risk assessments, and ensuring secure handling and transportation of exam materials. You will also support test-day staffing and rostering, act as the primary operational contact for venues and delivery teams, and manage operational issues, incidents, and escalations to ensure a seamless candidate experience.

Working closely with internal teams, suppliers, and venue partners, you will ensure all operational activities meet the highest standards of security, quality, and regulatory compliance. You will maintain accurate operational records and audit trails, support compliance audits and investigations, collaborate with Governance and Compliance colleagues, and use customer feedback and operational insights to drive continuous improvement. You will also oversee venue and supplier contracts, monitor costs and resource utilisation, and ensure the effective procurement and readiness of equipment and delivery resources.

In addition, you may lead Delivery Network Assistants, venue staff, and temporary test-day teams, providing guidance, training, and support to promote a culture of accountability, operational excellence, security, and continuous improvement across all aspects of exams delivery.

Qualifications & Skills

Essential

• Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).

• Proven ability to manage venues, equipment, and logistics to strict security and quality standards.

• Experience supervising staff or contractors.

• Undergraduate degree or equivalent experience.

• Excellent written and verbal English communication skills, with the ability to work confidently in an English-speaking operational environment.

Desirable

• Experience working with awarding bodies or educational assessment services.

• Good understanding of compliance, confidentiality, and audit requirements

▪ Lean Six Sigma qualification.

Important Information

Job grade: 4/H

Location: Ramallah, Palestine

Gross Monthly Salary: 8370.00 ILS

This role is only open for candidates who have the legal right to live and work in the job location
تفاصيل الوظيفة:
المسمى الوظيفي: Delivery Network Coordinator
آخر موعد للتقديم: 20.07.2026.
المكان: رام الله والبيرة
طبيعة العمل: مكتبي أو ميداني (مقر العمل)
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الراتب: 8370.00 ILS
الدرجة العلمية: البكالوريوس
الخبرة: سنتين
التصنيف: مجالات متنوعة
آلية التقديم:
Interested and qualified candidates can apply online through https://careers.britishcouncil.org/careers/job/563705892172879?__hstc=228874371.6e7d893319d8c66fc1181307c64069f1.1783513502090.1783517004413.1783582540559.3&__hssc=228874371.1.1783582540559&__hsfp=8e8d9a8ebe13d8990e199fddd081ae4a&_gl=1*1djktko*_gcl_au*OTAwMTM5MzYwLjE3ODM1MTM1MDE.*_ga*NTQ3ODM3MTY4LjE3ODM1MTM1MDA.*_ga_X5M3D7HLQQ*czE3ODM1ODI1MzckbzMkZzEkdDE3ODM1ODI1MzgkajU5JGwwJGgxNDQ3MjA3MTY4*_ga_J6XWQ0GNGP*czE3ODM1ODI1MzckbzMkZzEkdDE3ODM1ODI1MzgkajU5JGwwJGg3NzM4NDk1OTg.

Closing Date: 20 July 2026

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