Location: West Bank (Ramallah) with local travel as needed
Position Status: Regular - Full time.
Salary Level: 3A
Duration: 12 Months
Department: GazaSkyGeeks Program
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have a long-term impact.
The Program / Department / Team (Program / Department Summary)
Gaza Sky Geeks, established in 2011 by Mercy Corps with support from Google, is Palestine’s leading tech hub that trains, nurtures, and supports emerging tech talent to create a sustainable and inclusive digital job market in Palestine. With 10 years of experience training globally recognized tech talent.
The Position (General Position Summary)
Working with program teams, you will ensure that data collection is efficient, effective, on time, and aligned with Mercy Corps M&E guidelines and donor requirements.
The role is integral to ensuring data is safe, secure, organized, and accessible by working with program teams and IT support, utilizing existing tools (PowerBi, google sheets, excel, and cloud-based SQL Server databases), as well as continually monitoring for areas of improvements.
You will provide program teams and management with timely data and analysis in order to make informed decisions. Critical thinking, curiosity, the ability to filter out noise, create compelling presentations and provide value-add insights are vital to long-term success.
Conduct regular spot checks to confirm data is reliable and valid
Ensure information flows throughout the organization in a fluid way that is useful for the audience, including monthly dashboards and regular programmatic updates
Provide program leads and senior management with the tools, insights, and knowledge to make informed decisions regularly. This includes analyzing and presenting relevant project metrics to determine efficacy of activities.
Work closely in collaboration with the different program leads to spot learning opportunities through data analytics and deep dives
Proactively identify opportunities for deep dives and follow up on whether action items have been addressed.
Identify research opportunities that are impactful to the visibility of the project and its outcomes as well as opportunities that impact and contribute to the development of the local and global tech ecosystem.
Assist with the donor reporting process by compiling and reviewing key data, metrics, reports, and other communications.
Prepare and deliver high-quality presentations (written and in-person) on the achievements, data, and learnings with program management, donors, and other external parties.
Develop and improve the project data science capabilities through various tools, visualizations, and systems installed as well as identifying areas of improvement.
Conduct qualitative research/data collection with program participants through focus groups and interviews.
Analyze surveys, attendance, and other data to find areas for improvement in activities.
Continually and proactively revisit the data collection tools and methodologies to ensure they will meet program, MC Global, and donor requirements.
Identify areas of automation in the data collection, analysis, and reporting process.
Provide relevant training to the program team to ensure accurate and precise collection of data.
Respond to any ad-hoc data and analysis requests, systems review, and process improvements related to the data and learning function.
Any other duties as assigned.
Reports directly to: West Bank Program Manager
Works directly with: Gaza Sky Geeks Team, Mercy Corps PAQ, Mercy Corps IT and other support functions
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, and other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.متطلبات الوظيفة:
Minimum Qualification & Transferable Skills
- Bachelor's degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science.
- 2+ years of work experience in a relevant field. Experience in MEL or a highly organized role in other fields will be of value.
- Proficiency in data analysis tools such as PowerBi, Google Sheets, Excel, and databases (specifically SQLServer Cloud)
- Ability to run online surveys to collect data, then operate the ETL process to extract, transform, and load into SQL Server databases in the cloud
- Ability to conduct in-depth data analytics and generate actionable insights, with significant experience in quantitative and qualitative data analysis.
- Experience in presenting data analysis to senior management and external stakeholders, both written and verbally, as well as areas of learning and improvement.
- Ability to ensure efficient, effective, and timely data collection processes.
- Strong English communication skills to ensure information flows effectively with international staff and project stakeholders.
- Understanding of M&E principles and guidelines, especially those set by Mercy Corps and large government donors.
Experience in conducting spot checks on data to ensure reliability and quality.
Skills in keeping data safe, secure, organized, and accessible.
Detail-oriented with the ability to manage multiple projects at a time.
Experience in compiling and reviewing reports for donor reporting.
Ability to prepare and deliver high-quality presentations on achievements, data, and learnings.
Preference (but not essential) for those with experience and capability in leading focus group sessions and conducting qualitative interviews.
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.تفاصيل الوظيفة:
المسمى الوظيفي: Data and Learning Coordinator
آخر موعد للتقديم: 20.02.2024.
المكان: رام الله والبيرة
نوع الوظيفة: دوام كامل
المستوى المهني: متوسط الخبرة
الراتب: 69,144- 79,032 ANNUAL SALARY (
الدرجة العلمية: البكالوريوس
التصنيف: تكنولوجيا المعلوماتآلية التقديم:
Qualified people with disabilities are highly encouraged to apply.
Interested candidates are encouraged to apply online HERE
no later than 13:00 on Tuesday 20 February 2024. Only short-listed candidates will be contacted.